Delivery Information:

YOUR DELIVERY FROM JUST PARASOLS - WHERE, WHEN AND HOW MUCH WILL IT COST?

We deliver throughout Mainland UK. Where possible, we deliver via our own transport but we often utilise trusted distribution partners for some of our orders when needed. We liaise directly with all of our customers at every step of the delivery process via SMS or via phone calls.

We always endeavour to deliver orders within the quoted lead time. Lead times vary from 1 hour to 15 days depending on the stock situation and delivery postcode. The lead times on the zone guide below are for guidelines only. We currently average around 5 days.

COVID RESTRICTIONS - ADHERING TO ALL GOVERNMENT COVID LEGISLATION

We recognise the Corona Virus is still at large. Our staff continue to play their part in helping our nation return to post-Covid normality and as such work diligently to adhere to all government guidelines regarding safe and secure deliveries. This may mean slightly less flexibility than normal, we ask for your understanding if this affects you. Thank you.

FREE DELIVERY OVER £600*

Unless otherwise requested, orders are processed through our standard delivery service to the majority of UK Mainland postcodes. We are unable to offer delivery to postcodes in zone 3 illustrated below. If the order value exceeds £600, standard delivery is made free of charge*. Orders totalling less than £600 will be subject to a delivery/postage charge displayed in the shopping cart prior to checkout. We aim to complete orders within five working days of the goods leaving our warehouse but this may be extended during busy times and to postcodes illustrated in zone two below. Upon receipt of the order, a confirmation email or text will be sent detailing specific order details. We subsequently contact our customers with an estimated delivery date and attempt to maintain constant communication.

PLEASE ADVISE US IF THERE IS ANYTHING THAT MAY RESTRICT OUR DELIVERY DRIVERS, SUCH AS LIMITED DRIVEWAY ACCESS, THIN PATHWAYS TO YOUR REAR GARDEN OR HIGH FENCES.

SOME BOXES ARE LARGER THAN YOU THINK AND WE RESERVE THE RIGHT TO CHARGE FOR ABORTED, REARRANGED DELIVERIES.

Standard One-Man Delivery Service FREE DELIVERY OVER £600* (£40 charge for orders under £600)

Deliveries are booked in via telephone, text or email on an agreed date. On the day prior to delivery, our dedicated drivers confirm an approximate time slot. Delivery is made to any ground floor room in your home, or entrance to your garden in accordance with the delivery zones illustrated below.

Premium Delivery Service £80

Often a two man delivery service to any ground floor room in your home or garden. Every item will be carefully unwrapped and all packaging will be taken away and disposed of using environmentally friendly procedures. 

White-Glove Delivery Service £150

Just sit back and leave the rest to us! This service matches our Premium Delivery Service but has the added benefit of our drivers assembling the products (where necessary) and arranging them wherever you need them! (This option may not always be available.)

Collect from Wakefield Store FREE

Collection can be made from our Wakefield store but must be pre-arranged. We will contact you to arrange this once we receive your order. Newcastle store collection not currently available.

 

Please see our Terms and Conditions for further details. (Unfortunately we are unable to deliver to zone 3 post codes illustrated above and outside mainland UK but can assist in arranging this with third party carriers of your choice.)